The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or gone and can adjust temps to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy supplier for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it on your own or call a HVAC pro like Willco Air Conditioning, Refrigeration & Heating Inc.. If you’re putting it in on your own, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue as the thermostat can get adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from older programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get ample electricity, Nest says you may run into some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is making odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t turn on or turns off and on repeatedly in a short period of time.

You might worry something is suspect with your heating and cooling system, but if you just installed the Nest, it’s best to start with your thermostat initially. This is especially true if the weather is mild, and you haven’t been running your heat or air conditioning frequently.

Our Specialists Can Resolve Nest Thermostat Problems

If you’ve tried Nest thermostat troubleshooting without help but can’t repair the problem, a smart thermostat pro like one from Willco Air Conditioning, Refrigeration & Heating Inc. can support you. We can pinpoint the problem and put in a C-wire, if needed.

Smart thermostats like the Nest are made to make your life simpler, through automatic energy-efficient programming and the ability to keep an eye on temperatures while you’re on the go. It’s a time-consuming experience when yours won’t run correctly, but our heating and cooling pros at Willco Air Conditioning, Refrigeration & Heating Inc. can fix the issue quickly.

If you’re going through odd heating and cooling behavior with your new Nest, reach out to us at 862-345-6896 to set up your appointment right away.